About Prairie Plant Systems Inc


Customer Service Representative

CanniMed Therapeutics Inc. (CMED), is seeking a self-driven individual to join the customer service team in a permanent, full-time position. This is an exciting opportunity to work in a unique customer support capacity in the health care industry. The successful candidate will be responsible for building and maintaining patient relationships to promote patient loyalty by providing prompt and accurate service.

Primary Responsibilities

  • To provide courteous service to our patients by providing prompt and accurate patient and product information to promote and maintain patient relations. This includes answering phones, resolving information requests and fast/accurate processing of orders.
  • Communicate and coordinate with other departments to resolve any inquiries and follow-up with patients.
  • Type correspondence and complete requested administrative duties.
  • General administration and clerical tasks including faxing, mailing, filing etc.
  • Ensure electronic filings and record keeping matches the hard copy system on a regular basis.


  • Business administration or office assistant certificate with 1-2 years related experience in a business environment is considered an asset.
  • Ability to speak fluently in both official languages will be considered an asset
  • Experience working in a customer support role will be considered an asset
  • Ability to multi-task and work in a team environment
  • Basic computer skills-excel data entry etc.

Salary will be based on skill levels and education. CMED offers a comprehensive benefits package. Incumbents will be required to pass a Government of Canada Security check, a criminal record check, a pre-employment drug test, and must hold Canadian Citizenship or Permanent Residence Status.

How to Apply

Please use the form below to send us your resume and begin the application process.

Please do not press the submit button more than once. A message will be displayed once the submission has been completed.

Prairie Plant Systems has grown significantly through development and acquisition of our key subsidiary companies:

CanniMed Ltd.

CanniMed Ltd. was established in 2013 to provide Canadian patients with access to a standardized and trusted supply of pharmaceutical-grade cannabis under the Marihuana for Medical Purposes Regulations (MMPR) governed by Health Canada.

SubTerra LLC

Sub Terra LLC is a plant-based pharmaceutical manufacturer committed to the production of Active Pharmaceutical Ingredients (APIs) such as high value proteins and phytochemicals.

PPS Fruit Trees

Decades of research and development have made PPS a leading supplier of fruit trees to orchards around the world. Our continued commitment to excellence can be seen in the uncompromising quality of every plant PPS grows and sells.